Shipping & Delivery
We want you to love your Island Escape Apparel order, and getting it to you is an important part of that. This page outlines our standard shipping services and delivery timelines for orders.
Domestic Shipping
We are proud to offer shipping throughout the contiguous United States. Our goal is to process and prepare your order for shipment promptly after it is placed. Once your order leaves our fulfillment center, you will receive a shipment confirmation email with tracking information so you can follow your package’s journey.
The total delivery time is calculated from the date your order is shipped. Please note that delivery speeds may vary depending on your specific location and the shipping method selected at checkout. Orders may experience delays during major holidays or due to unforeseen carrier circumstances.
Shipping Methods & Transit Times
We provide a range of shipping options at checkout. The available methods and their typical transit times will be displayed for your selection prior to completing your purchase.
Order Processing
Most orders are processed and prepared for shipment within a standard business timeframe. Orders are not shipped or delivered on weekends or major holidays. Any potential delays in processing will be communicated proactively.
Shipping Confirmation & Order Tracking
Once your order ships, you will receive an electronic notification. This shipment confirmation email will contain your tracking number and a link to monitor your package’s progress. You can also check the status of your order by logging into your account on our website.
Delivery
Packages require a signature upon delivery. We recommend shipping to a secure address where someone is available to receive your package. The carrier will typically attempt delivery and leave a notice if no one is available. It is the recipient’s responsibility to follow the instructions on that notice to arrange for pickup or redelivery.
We are not liable for packages that are lost, stolen, or delayed after being marked as delivered by the carrier. Please ensure your shipping address is entered correctly and completely during checkout, as we cannot be responsible for orders shipped to an incorrect address provided by the customer.
Additional Information
For orders being shipped to destinations outside the contiguous United States, different policies and charges may apply. Please review all details during the checkout process.
We reserve the right to upgrade your shipping method or use an alternate carrier at our discretion to ensure the best possible service.
For any questions regarding your shipment, please consult your tracking information first, as it provides the most current status from the carrier. For further assistance, please visit our website for support.
Thank you for choosing Island Escape Apparel.